FREE SHIPPING on orders of $25 or more! | Restrictions Apply.
FREE SHIPPING on orders of $25 or more! | Restrictions Apply.

Return and Exchange Policy Return and Exchange Policy

Damaged Product

If your order arrived damaged please contact wecare@somandco.com within 5 business days of receiving your order.  We handle every issue on a case-by-case basis and we'll do our best to make it right.

 

Return or Exchange

Any returned item must be returned unworn, unwashed and in the original condition and packaging. Any damaged packaging may result in a voided return for online store credit. Returns and exchanges may be processed within 30 days of receiving  order.  

Any item that is custom made (e.g. Personalized Name) will not be eligible for a return or exchange. This includes, but are not limited to any product "Made to Order" such as laser engraving, heat transfer vinyl, and sublimation.  Som and Company is confident you will love your order! 

Please note that the initial shipping fee is not refunded in the case of a return Som and Company highly recommends that all returns be sent via a traceable carrier. We are not responsible for packages not received if sent via a non-traceable carrier.

Please include the following details when contacting Som and Company via email in regards to a return/exchange. 

1. Name and order #

2. Product/Item Description you want in exchange (if applicable)

3. The address that you want the exchanged item sent.

Please note you are responsible for shipping fees to send merchandise back to Som and Company.  Som and Company is happy to cover the shipping costs back to you!

Please send all qualified returns to:

Som and Company LLC
Attn: RETURNS
PO Box 2880
Windermere, FL 34786

*Please Note: Returns are accepted for STORE CREDIT ONLY*

 

Damaged Product

If your order arrived damaged please contact wecare@somandco.com within 5 business days of receiving your order.  We handle every issue on a case-by-case basis and we'll do our best to make it right.

 

Return or Exchange

Any returned item must be returned unworn, unwashed and in the original condition and packaging. Any damaged packaging may result in a voided return for online store credit. Returns and exchanges may be processed within 30 days of receiving  order.  

Any item that is custom made (e.g. Personalized Name) will not be eligible for a return or exchange. This includes, but are not limited to any product "Made to Order" such as laser engraving, heat transfer vinyl, and sublimation.  Som and Company is confident you will love your order! 

Please note that the initial shipping fee is not refunded in the case of a return Som and Company highly recommends that all returns be sent via a traceable carrier. We are not responsible for packages not received if sent via a non-traceable carrier.

Please include the following details when contacting Som and Company via email in regards to a return/exchange. 

1. Name and order #

2. Product/Item Description you want in exchange (if applicable)

3. The address that you want the exchanged item sent.

Please note you are responsible for shipping fees to send merchandise back to Som and Company.  Som and Company is happy to cover the shipping costs back to you!

Please send all qualified returns to:

Som and Company LLC
Attn: RETURNS
PO Box 2880
Windermere, FL 34786

*Please Note: Returns are accepted for STORE CREDIT ONLY*

 

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